Full-timeApplication SupportHealth Practice Management SystemsIT SystemsCustomer SupportMedicrossPrime CureEliveEMRHEAL
Based in Netcare Pholoso Hospital, South Africa at Netcare. Applications close 26 September 2026. Sector: Healthcare.
Responsibilities
Business Application Management
- Assist in the preparation and update of standard operating procedures to be followed when using or requesting changes to the business applications
- Assist in producing user requirement specifications with users for any modifications and/or bug fixes
- Assist in testing and the change management processes are followed
- Ensure that the required training per application has been completed in-line with audit requirements prior to user creation
- Provide support and maintenance of the Medicross and Prime Cure Application Master files
Customer Support
- Provide support to Finance and Operations at the clinics for the billing application, Elive and Electronic Medical Record Application (EMR), HEAL
- Provide 1st and 2nd level support to Medicross clinics for software applications
- Work closely with Medicross commissioning team in the deployment and closure of new clinics
Requirements
- Matric or related NQF level 4 qualification
- 3+ years Health Practice Computer Management System experience
- Advanced computer literacy
- IT System Application Support to geographically distributed sites
- 2+ years Netcare group experience
- IT Systems knowledge
- Knowledge of primary healthcare
- Clinic Business Processes and basic understanding of basic accounting and stock management principles
Nice to have
- IT Qualification
- Business Process Qualification
Application deadline
26 September 2026
