Akeso Recovery Assistant

Responsibilities

The Recovery Assistant assists addicts with gaining insight into their addictions and facilitating emotional, cognitive and behavioural changes to ensure ongoing recovery from their addiction. This includes a post-discharge support system.

Administration

• Maintain confidentiality of records relating to clients' treatment
• Write feedback on individual sessions in process notes
• Prepare the daily billing reports for the Dutch medical aid (CHANGES)
• Ensure completion of surveys, including testimonials prior to departure
• Assist Co-ordinator with the COPE daily attendance registers required by Head Office for group billing

Individual Sessions

• Provide some additional assistance to clients who are soon to be discharged with their pre-discharge planning
• Provide containment for new and/or unsettled clients
• Be visible within the community to both observe and model appropriate behaviour
• Provide coaching to Phase 3 clients when planning their discharge
• Assist clients with cooking duty – kitchen exposure
• Assist with the weekly exposure activities
• Refer clients to their therapist should they need therapeutic intervention

Nursing Support

• Obtain feedback from and provide feedback to nurses and therapists regarding patients' behaviours
• Provide guidance and intervene where necessary should clients' behaviour be inappropriate or not in keeping with the clinic's expectations and rules or with recovery
• Refer clients to nurses or their therapist if they have any concerns regarding their medication and report any knowledge of non-compliance to nurses
• Supervise the community between groups to both observe behaviour and provide guidance and support
• Assist nursing team during meals and snacks
• Assist clients who have been removed from the main table to a separate table to provide extra support
• Assist with the activities after meals and snacks
• Accompany nurses on shopping trips when requested
• Transport or fetch clients to and from events when required
• Provide administrative assistance to nursing

Group Facilitation

• Facilitate a weekly 12-step group for each phase
• Source people to share for Aftercare groups for clients

Teamwork

• Attendance at staff meetings
• Attendance of morning handover meeting (when available)
• Attend and participate in a weekly clinical meeting to discuss and evaluate programmes
• Build and maintain stakeholder relationships
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial
• Develop collaborative relationships to help accomplish work goals

Requirements

Education

• Matric or equivalent NQF Level 4
• Recovery Assistant Course – minimum 2 years sobriety

Work Experience

• Working experience in a treatment centre
• Motivational interviewing

Knowledge

• Knowledge of CBT and DBT

Skills

• Customer Focus and Service Delivery – capacity to identify and respond to the needs of internal and external customers
• Personal Work Ethic – capacity to instil an ethic of quality and consistency in self and others
• Building Relationships – capacity to establish constructive and effective relationships
• Communication – capacity to clearly present information, either written or verbal
• Teamwork – capacity to cooperate with others to work towards a common goal
• Technical Knowledge – capacity to perform a technical function to required standards

Working Conditions

Professional flexibility in working hours while supporting daily business operations which may include weekends and night shifts where applicable. Will interact with internal and external customers through several different means.