Unit Manager - Trauma ICU

Responsibilities

The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The incumbent will monitor and ensure that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team, and will be accountable for coordinating capacity building, mentoring and training.

Consistency of Care

• Financial Management: Manage acuities and skill mix to ensure cost effective quality care. Manage all costs from the department, ensure correct billing, stock management and purchasing, and facilitate timeous and accurate compilation of files.
• Governance and Quality Management: Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured.
• Risk Management: Investigate all negative incidents and ensure appropriate capturing on IMS. Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents to the Line Manager/Safety Representatives. Ensure compliance with protocols, policies and Acts. Ensure all equipment is in working order and properly maintained. Control of asset register.
• Patient Care: Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence-based practice. Evaluate the patient's journey through patient experience and stakeholder input. Evaluate nursing quality indicators and clinical outcomes. Communicate effectively with patients regarding their care. Promote health and wellbeing of patients and staff. Ensure principles of infection prevention and all standard precautions are adhered to.

Transformation of Our Society

• Ensure achievement of transformation goals as set out by the Transformation Committee.

Teamwork and Personal Development

• Actively participate as a member of a team to achieve goals.
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge. Keep up to date with Netcare's evolving policies and procedures and keep abreast of current research in the applicable discipline.

People Management

• Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organisation.
• Assign decision making, authority, tasks and responsibility to appropriate persons to maximize organisation and employee effectiveness.
• Develop a talented nursing workforce. Co-operate with Netcare Education Division to ensure appropriate nursing training.
• Facilitate a culture that is supportive of talent management. Monitor staff attendance and/or absenteeism and ensure action is taken accordingly. Enforce staff dress code within and on leaving the Hospital.
• Facilitate effective change and conflict management. Orient new staff and students. Facilitate staff development both personal and professional. Coach and mentor staff. Ensure professional conduct and appearance of staff. Promote employee wellbeing.

Build and Maintain Stakeholder Relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued.
• Develop collaborative relationships to help accomplish work goal. Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.
• Build strategic inter-departmental relationships to help achieve business goals. Foster effective working relationships with service providers.

Requirements

Education

• Grade 12 or equivalent NQF level 4 qualification
• A relevant nursing qualification (Diploma in General Nursing/BCur Degree)
• Registration with the South African Nursing Council as a Registered Nurse
• Compliance with the SANC code for a Registered Nurse and all applicable healthcare legislations
• Diploma in Critical Care Nursing - General

Work Experience

• A minimum of 4–6 years in ICU Experience
• Intermediate level of Computer proficiency
• 2 or more years' experience in a private hospital setting
• 2 years of experience in clinical leadership

Knowledge

• Sound financial knowledge and the ability to interpret financial data

Nice to have

• Nursing Management Qualification