TelephonistSwitchboard operationsMicrosoft OfficeHospital emergency proceduresPatient confidentialityAdministrationOn-sitePermanent
Based in Mediclinic Hoogland, Bethlehem, South Africa at Mediclinic. Applications close 25 September 2026.
Main Purpose of Job
To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic
Key Responsibility Areas
- Operate the hospital Telephone system daily as per policy and procedure
- Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded
- Ensure patient confidentiality is maintained as per policy and procedure
- Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual
- Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan
Required Education
Essential Education: Grade 12 or equivalent
Required Experience
Essential Minimum Experience: None
Desired Experience: Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures
Required Job Skills and Knowledge
- Computer literate (Microsoft Office)
- Hospital Disaster and Emergency processes; procedures and policies
- Switchboard systems and operations
Application deadline
25 September 2026
