RetailCustomer serviceStockingShelvingCheckoutWarehousing
Based in Gauteng, South Africa at Pick n Pay. Sector: Retail.
Checkout Assistant , Shelfpacker Wine, Shelfpacker Groceries, Shelfpacker General Merchandise, Shelfpacker Perishables, Shelfpacker Clothing , Warehouse/Stockroom Assistant, Service Area Assistant Bakery, Service Area Assistant Butchery, Service Area Assistant Deli, Service Area Assistant Fruit & Veg ,Service Area Assistant Cheese, Production Assistant , Blockman
Responsibilities
- Implement a standard greeting protocol
- Provide assistance by knowing product locations, features, and benefits
- Establish a clear process for addressing customer complaints including escalating issues when necessary
- Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated
- Maintain a clean and organized store environment and organizing merchandise displays
- Establish clear communication protocols for interacting with customers, colleagues, and management
- Maintain outstanding store condition and visual merchandising standards
- Merchandise products according to laid down standards
- Check quality, rotate stock, remove expired stock
- Prevent wastage/shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Maintain hygiene, housekeeping and safe working standards (floor and back-up)
- Check correct pricing e.g. labels
- Adhere to and maintain security procedures
Requirements
- Grade 12
- Hard working and able to work shopping mall hours
- Able to work under pressure
- Passion for retail
- Proficient in English
- Assertive and able to communicate effectively
- Align with Pick N Pay values
- Self-motivated and own development driven mindset
- Good Service Orientation
- Good Interpersonal skills and a Team player
- Customer centric
- Outstanding customer care skills, the ability to interact and communicate with customer
