Snr Advisor Applications Support

Responsibilities

• Provide a consultative service to customers
• Formulation and development of IT-OT information assets and domains and identify gaps
• Responsible for the testing of solutions
• Provide user support for logged problems and information requests
• Provide system solution training
• Monitor the status of the production interface jobs

Requirements

Qualification(s):

• B Degree/B Tech in Engineering/Information Technology/Systems at NQF 7 with Credits 360

Related Minimum Experience:

• 5 Years' experience in Engineering application and systems experience and power utility specialist knowledge in electricity utility

Key Competencies

Leadership:

• Effective driving short-term actions that are consistent with long-term goals
• Teamwork – working in a team towards a common goal as well as the ability to lead and empower a team
• Tactical thinking
• Decision making
• Ability to work and interact with people at senior levels
• Stakeholder management
• Results-oriented
• Mentoring and developing resources
• Supervisory control

Behavioral:

• Flexible and able to work within an undefined and continuously changing environment
• Resilient and able to operate effectively in a matrix environment
• Interpersonal relations
• Integrity
• Professionalism

Knowledge:

• Extensive and solid electricity utility understanding
• Understanding of IT-OT diverse technologies and processing environments
• Supervisory control and Data acquisition system
• Engineering plant data systems, data monitoring and management tools
• Understand data modelling types to manage the enterprise data structures in engineering systems, including power systems and data analytics
• Development of structured query language (SQL), Visual Basic, Power Business Intelligence (Power-BI) Reporting, Python, Delphi, Power Query (Connectors, Data Cleansing and Query Language)
• Applying solutions to business problems
• Solution development
• Expert on systems development life cycle (SDLC)
• International organization for standardization (ISO 9001)
• Applications and infrastructure
• Fault logging system
• Business acumen

Skill:

• Strong communication (verbal, written, presentation)
• Analytical
• Project management
• System configuration
• Business process re-engineering
• Developing discipline-specific philosophies, technical standards, procedures, work practices and specifications
• Plant software modelling and codification